Protect high-trust healthcare workflows.
Customers buy products and systems where uptime, compliance, documentation, and support quality shape renewal and expansion.
A working hypothesis for Solventum operations and customer-support teams
Since spinning out of 3M in 2024, Solventum has focused on wound care, infection prevention, dental solutions, and health information systems, all sold into regulated, documentation-heavy healthcare settings. The open roles cluster around field service, medical coding, quality, and sales support, where every answer has to carry its product history, quality record, or regulatory reference. The first useful OpenNash workflow would assemble that context into a reviewed packet so a specialist can decide the next step faster.
OpenNash builds custom 24/7 AI agents for customer support, back-office, and operational work. We automate workflows end to end inside the systems your team already uses: secure, auditable, and human-reviewed where it matters.
Business thesis
As a newly independent healthcare company, Solventum’s public thesis is focus: wound care, oral care, and health information systems for regulated customers. Reliability and documentation matter.
Solventum SEC filingsCustomers buy products and systems where uptime, compliance, documentation, and support quality shape renewal and expansion.
Support teams need product history, quality context, customer records, regulatory language, and escalation paths. Agents can prepare the reviewed response packet.
A source-linked workflow can help teams answer, document, escalate, and learn without skipping human review where risk matters.
What OpenNash is
We study how your best humans solve hard work, replicate the skill, and build AI agents that automate the repetitive parts while keeping people in control of exceptions, approvals, and judgment calls.
We do the workflow audit, build the agent, connect the tools, write evals, and launch against real operating cases.
Forward-deployed engineers embed with your team, watch the best operators work, and prove one workflow before you commit.
APIs, CRMs, data warehouses, dashboards, spreadsheets, inboxes, browser-only portals, and legacy systems.
We will fly to you, work with the people doing the work, and price the pilot risk so you do not have to.
Zero to Agent
We explain the pieces in plain English: models, tools, context, approvals, evals, and why reliable agents need more than a prompt.
We connect to the tools that finish the work today and replicate the process against real test cases before automation.
Human-in-the-loop review, monitoring, audit logs, recovery paths, and automated tests keep the agent reliable in production.
Evaluations are the difference between a demo and a production workflow. We write test cases for incomplete requests, unusual documents, portal errors, approval paths, and edge cases so the agent can fail safely, ask for help, and improve from real reviewer feedback.
Research snapshot
The open roles cluster around clinical field support, medical coding and health-information services, quality and regulatory work, and sales operations, functions where context has to move cleanly between systems and people. This is our read of public postings, not a confirmed org chart, so treat it as a starting hypothesis an operator can correct.
395 open roles pulled from healthcare.wd1.myworkdayjobs.com · July 6, 2026
Three problems worth solving
Solventum has 248 visible open roles in this pattern, including Acute Wound Healing Specialist (Pensacola, FL), Product Owner, and Manager, Events & Healthcare Conferences. That points to repeated work where context has to move cleanly between people and systems.
OpenNash can gather context from existing systems, draft the next step, and show staff exactly why the recommendation was made.
Less manual coordination and a clearer view of where work gets stuck.
“Post-Acute Wound Healing Specialist (Pensacola, FL)”
Solventum has 61 visible open roles in this pattern, including Inside Sales Representative (CST, MST or PST), Dental Practice Sales Specialist (Los Angeles), and Field Service Representative I - Lenexa, KS. That points to repeated work where context has to move cleanly between people and systems.
OpenNash can convert orders, quotes, visit notes, warranty details, and customer updates into reviewed next-step packets.
More time with customers and fewer dropped follow-ups.
“Inside Sales Representative (CST, MST or PST)”
Solventum is hiring across software and IT quality, including IT Quality and Testing - Automation Specialist and Principal Software Quality Assurance Engineer. These roles turn scattered test records, defect logs, and release checks into decisions someone has to document and defend.
OpenNash can collect source records, compare them to standard work, and prepare an exception packet with an audit trail.
Cleaner reviews, fewer missing fields, and a better record of why decisions were made.
“IT Quality and Testing - Automation Specialist”
How OpenNash would help
The first pilot should make the messy handoff visible, reviewable, and measurable without replacing the systems staff already use.
How the first 14 days run
Solventum reviewed operating exception workflow
Sit with the team that owns the workflow and record the decision points, source systems, exceptions, and approval rules.
Define what context the reviewer needs, what OpenNash drafts, and what must stay human-approved.
Turn real requests into source-linked packets inside a small review workflow.
Review cycle time, approval rate, edits, rework, and the exceptions that should stay manual.
No charge for the pilot. U.S.-based team — we fly to you. OpenNash connects to the systems your teams already use; nothing is replaced. Every draft, summary, and routing decision lands in a simple review flow where your staff approve, edit, or reject it, with a link back to the source and an audit trail of every action.
Structured role evidence
Search by title, location, work pattern, or how OpenNash would help. This is the full role list behind the hypothesis above, not a curated sample.
| Role | Work Pattern | Location | OpenNash Fit | Source |
|---|
Pulled from Solventum public postings on July 6, 2026 · every source link goes to the original posting where available.
The ask
We will map where an AI agent can help, what should stay human-approved, and what test cases would prove it works.